hOW CAN I TRACK MY PARCEL?
Keeping tabs on your parcel is simple with APC Pinpoint. Simply input your consignment number and postcode for live updates on your delivery.
I have missed my delivery, what do I do now?
We’re sorry our driver missed you, but being reconnected with your parcel couldn’t be easier! Please follow the link below to arrange your second delivery attempt with APC Called.
Can I collect?
Once two delivery attempts have been made, you will need to contact us to arrange collection. Please arrange in advance by calling us on 01242 220200 or emailing despatch@nesglos.co.uk. Our office is open for collection between 9am- 6pm Monday to Friday and 9am -12pm Saturdays. Please note that if your delivery has been attempted today, your parcel will not return to our depot until 5pm. After 2 days of holding your parcel in our depot, the goods will be returned to sender unless you contact us to advise when you will collect.